Privacy Policy
This notice is provided to customers of Fog Hollow Orchards ("Fog Hollow Orchards", "we" or "us") and to the users of this web site to explain how Fog Hollow Orchards uses your nonpublic personal information and under what circumstances Fog Hollow Orchards may share such nonpublic personal information. At Fog Hollow Orchards, we respect the privacy of our customers and recognize the importance of maintaining the confidentiality of your nonpublic personal information. The information collected about you is used to process and ship orders, provide customer service and identify Fog Hollow Orchards distributors that may be able to provide you with Fog Hollow Orchards products.
Nonpublic Personal Information We Collect:
We may collect personal and financial information about you that is "nonpublic". The information that we collect will vary depending on the services or products that you request. We collect only the information necessary to process and ship products that you purchase or request, to provide you with customer service, and/or to establish and/or maintain your account with Fog Hollow Orchards if an account is established for you.
We may collect the following types of nonpublic personal information:
- Information provided on credit applications and related forms, including, but not limited to your name, your address, Social Security number, tax identification number, and/or annual business income;
- Your name, e-mail address, telephone number, mailing address and your credit card number and its expiration date (collecting this information enables us to process your order and track your order status);
- Third-party reports such as consumer credit history and demographic information if we deem such information relevant to the product or service that you have requested;
- Information pertaining to your transactions and relationship with Fog Hollow Orchards, such as products purchased, your account balance and your payment history and any information that we may obtain from you in writing or by telephone, facsimile, email, Internet transactions or by other means.
We may monitor site usage to assist us in developing the design and features of our web site.
By using our online store, you consent to the collection and use of this information in the manner herein described.
Shared Information:
We do not sell, trade or rent lists of our customers nor do we disclose customer information to marketing companies. We do not disclose personally identifiable information about you from any credit application to any third parties. We also do not disclose any personally identifiable consumer report information to any third parties unless required to do so by law.
In order to provide quality customer services to you, we do share certain information with some third party service and/or product providers such as distributors of Fog Hollow Orchards products. We only share your information to the extent necessary to provide you with Fog Hollow Orchards products and services and with the goal of providing you with quality products and quality customer service.
Privacy Safeguards:
Your privacy is important to us. In order to guard your nonpublic personal information, we maintain physical, electronic, and procedural safeguards to ensure that access to customer information is limited to employees and representatives of Fog Hollow Orchards who may require such information to provide you with products, services or assistance and/or to perform their jobs. Our employees and representatives are required to respect the confidentiality of the nonpublic personal information of our customers. We will continue to review our internal security controls to safeguard your nonpublic personal information as we employ new technology.
E-mails are not secure. Please do not send nonpublic personal information to us via e-mail as we cannot guarantee the security of information sent in this manner.
Payment by Credit Card:
We accept Visa, MasterCard, Discover and American Express for online purchases. When entering your billing information on our web site, please enter the billing address that matches the billing address of your credit card.
Changes in Fog Hollow Orchards' Privacy Policy:
In the event that we change our privacy policy, these changes will be posted on the Privacy Notice page.
Prohibiting Disclosure of Nonpublic Personal Information:
If, for any reason, you do not want us to provide nonpublic personal information about you to others in the course of providing you with Fog Hollow Orchards products and services, you may direct us not to make those disclosures. If you wish to direct us not to disclose information, please write to us at the address below:
Fog Hollow Orchards
PO Box 40313
Eugene, OR 97404
You may have other rights under applicable state law.
Privacy Policy Inquiries:
If you have any questions about Fog Hollow Orchards privacy practices, you may contact us by calling (541) 246-3155, or by sending us an e-mail at info@fogholloworchards.com, or by writing to us at Fog Hollow Orchards, PO Box 40313, Eugene, OR 97404.